Flooding Water in the wrong place can cause significant damage to contents and structural materials. Your prompt attention will greatly reduce the risk of permanent, secondary damage. The following tips should be followed carefully AFTER YOU CALL FOR OUR PROFESSIONAL HELP.
  1. Turn off the water source if this is a broken or leaking pipe. This most likely will be the main valve at the street. A wrench to do this is available at the local home center. You should have one on these tools on hand at all times.
  2. Make sure you make the call for help no matter what time it is, day or night.
  3. Take photographs of all the damaged areas if a camera is readily available.
  4. Lift draperies off carpet, loop through a plastic (not wire) coat hanger and place the hanger on the drapery rod.
  5. Remove any items in the affected area to a dry place if possible, including: furniture, lamps, books, boxes, items under the bed, clothes, papers, photos, paintings, …anything you can move from the area.
  6. Remove area rugs in the affected area to a safe location.
  7. Remove items from table tops in the affected area to a safe location.
  8. If possible, put aluminum foil or plastic under the legs of the furniture that remains to protect the carpet and furniture from secondary damage.
  9. Remove as much excess water as possible by mopping, blotting, or extraction with a large wet/ dry vacuum if available.
  10. Prop up wet furniture cushions to assist in drying in a safe, dry area if possible.
  11. Open furniture drawers, closet doors and luggage to enhance drying (do not force however). Move photos, paintings, and art objects to a safe, dry location. Outside, in the sunlight may be a temporary drying location, weather and security permitting.
  12. Remove wet fabrics and dry them as soon as possible. Hang furs and leather goods to dry separately at room temperature.
  13. Remove damp books from shelves; spread out to dry or freeze them.
  14. If damage occurs during a cool season leave heat on 60 degrees; if damage occurs in summer, set your air conditioner to 70 degrees. In either case, set the fan in the "on" position.
  15. Leave the premises if the water is contaminated with sewage. This is a major health and structural hazard.
  16. Wet upholstery cushions may be extracted with a wet/ dry vacuum to reduce possible bleeding of sensitive fabrics.
  17. Punch small holes in sagging ceilings to relieve trapped water (don't forget to place pans beneath!).
  18. Have you made the call yet? You cannot take care of this yourself. Use this valuable resource!
  19. Call your insurance company and inform them of the damage and that Premier Cleaning Systems, Inc. has commenced loss mitigation procedures.
  20. One of the hidden dangers of water damage is MOLD. If not detected and treated properly within 48 hours, mold can create serious ongoing consequences. Inhabitants of the structure may experience repeated sickness and permanent medical complications.


  • Attempt to restore this situation yourself. Only trained, certified, experienced technician is qualified to provide complete restoration services.
  • Leave books, magazines, shoes, leather goods, or other colored items on wet carpets or floors.
  • Use your household vacuum to remove water as it will not hold water and will destroy the motor.
  • Use TVs or other appliances while standing on wet carpet or floors, period. Serious injury or death may occur.
  • Turn on ceiling fixtures or ceiling fans if ceiling is wet. As much as possible, stay out of rooms where ceilings are sagging from retained water.
  • Go into rooms with standing water if the electricity is still on as serious injury or death may occur.
  • Lift tacked down carpet without professional help as this is not safe and may cause permanent damage to the carpet.
  • Wait to call for professional help. Damage from the water and bacteria growth can begin within hours creating a hazardous indoor environment for you and your family!

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