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Cleaning
We use truck mounted, hot water extraction equipment. Full service standard cleaning includes; thorough vacuuming, pre-conditioning of all carpeting, hot water extraction (detergent is not added during extraction process and all surfaces are rinsed with clean, soft water only), accessible wall edges are cleaned, and furntiure is protected using plastic tabs and styrofoam blocks, as needed. Plastic
shoe covers are complimentary and are provided as needed to prevent resoiling and allow safe entry into rooms just cleaned.
Stain Protector
We normally consider the application of a high quality carpet stain protector
as part of the service. We apply only DuPont Teflon Advanced protector. However, we do
not recommend applying protector if you will be replacing the carpet soon and you may also request us not to apply protector.
"Steam Cleaning"
This is a common, yet misleading, description of carpet cleaning. Carpets
are not actually cleaned with steam. Many of today's advanced cleaning
systems may heat the water internally past the boiling point. However,
the water cools as it travels through the system to the cleaning tool to apply very hot water. Therefore, "hot water extraction" is the appropriate way to refer to this type of cleaning process.
ADDITIONAL SERVICES
RUGS Cleaning (dry or wet cleaning available)
Most rugs are removed from your home and serviced in our cleaning plant.
Each rug is treated as an individual piece and only appropriate cleaning
procedures are used in each case, depending on the issues (pet stains, odor removal, etc.).
We are able to clean any type of rug (natural or synthetic), though not every rug will respond to cleaning the same way. Essentially, we attempt to safely remove all soiling and spots as possible without creating further damage. We guarantee to make every safe attempt to restore the appearance of your area rug. However, spots may actually be permanent stains that cannot be removed without causing further damage. Cleaning attempts beyond what we would consider to be "safe" will only be performed with your express permission. Repairs
Most damage to rugs can be repaired. We offer skilled repairs of all types.
Recommendations are offered for all repairs to help balance repair cost
with rug value. Most of these services will be performed off-site. If off-site repairs are done, the rugs are returned
in a timely manner relative to the size of the repairs needed.
Cleaning
Upholstered furniture may require wet or dry cleaning depending upon colorfastness
or fiber content. We provide expert service and advice in both areas.
Fabrics are properly tested and appropriate, safe cleaning procedures are utilized
in all situations.
Fabric Stain Protector
We normally consider the application of a high quality stain protector
as part of the service. We do not recommend applying protector if you will
be replacing the item soon and you may also request us not to apply protector.
ADDITIONAL SERVICES
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